+ Industry Awards:

• Insight Award for Best Insights & ROI 2-time Industry winner, Oracle, Modern Marketing Experience & Modern CX
• Best Use of Data & Best Overall Customer Experience Finalist, Oracle, Modern CX
• Digital Platform Stack, Ecosystem Design 2-time Industry winner, MarTech (Stackies)
• CX (Customer Experience) Hero Recognition 3-time recipient, Oracle
• Asia-Pacific Stevie Award Winner (Silver) Digital Lifecycle Journeys: Driving Cisco's Digital Customer Experience with WeChat
• Business Honors Lifetime Recipient Beta Gamma Sigma Society & Oregon Executive MBA

+ Speaker Sessions:

• Digital Transformation and CX Speaker Dreamforce Conference, Salesforce Session Title: "Cisco’s MVP Story: 10 Weeks to Go-Live on Marketing Cloud”
• Digital Automation and CX Speaker Modern CX Conference, Oracle Session Title: “It’s All About Omni-channel Engagement: Creating Personalized Experiences for Your Global Customers”
• Digital and CX Expert Panelist & Guest Lecturer Executive MBA Program, University of Oregon School of Business & Willamette University School of Business (2017-Present) Most Recent Session Title: “Trends in Digital Marketing”

+ Certifications:

• Marketo Certified Expert
• Eloqua B2B Master
• Eloqua Luminary
• Customer Experience (CX) Baseline
• Data Storytelling for People Leaders
• InfoSec Data Protection & Privacy Ambassador
• Ambassador of Data Science
• Skills for a Conscious Culture (Diversity & Inclusion)
• JUMP Women's Corporate Leadership Certifications